We are seeking experienced a Computer Network Support Specialist to join our team in providing on-site network engineering and operations support for a large, mission-critical enterprise environment. This position will be performed on the customer site and will require close coordination with both technical and operational teams to ensure high availability, security, and performance of complex IT infrastructure.
Primary Location: Lanham, MD, Full-time on-site
Summary: Provide Tier 1 & 2 support, preventive maintenance, monitoring, and ticket resolution. Assists with deployments.
Key Duties:
Perform daily monitoring and preventive maintenance.
Support asset tracking and hardware documentation.
Assist with cloud and network deployments.
Respond to trouble tickets and escalate as needed.
Education/Certifications: Associate’s in IT or equivalent; 4+ yrs experience; CompTIA Network+. Active Public Trust required; IRS MBI preferred.
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