Job Description

Director, Project Management

We have created a world where art and science are best friends.

Known is a modern marketing company engineered for the unprecedented opportunities and challenges facing marketers today. We are about 200+ people strong, pairing PhD data scientists with award-winning creatives, strategists, engineers, and expert research teams to produce some of the most innovative and cutting-edge creative work in culture. We believe that when creative truly collaborates with science, strategy, and technology, amazing things can happen.

That belief has earned Known top industry recognition, including being named 2025 ADWEEK Midsize Agency of the Year. Furthermore, Ad Age touted that "Known may be the ultimate example of a full-service agency," and honored us with top ten status on The Agency A-List for 2024 & 2025, and as Ad Age's Data & Insights Agency of the year for a record third year in a row. Without our incredible partnerships with our clients, spanning across the leading brands in finance, technology, entertainment, media, CPG, real estate, and many other categories, honors like this could not be possible, and also have helped us earn additional awards and recognitions over the years like Emmys, Clios, Effies, Cannes Lions Awards, ProMax Agency of the Year, Fast Company's World Changing Ideas, Digiday's 2025 Best AI Platform and Digiday's Most Innovative Media Agency, to name a few.

We couldn't create this award-winning work without seeking out and hiring the best talent. What does it mean to be a Knowner? We are curious innovators, knowledge-hunters who are constantly challenging ourselves to do better and be better for our clients, for our team and for our world at large. Our offices around the U.S. are open and while most of our people work in a hybrid setting, we are a distributed workforce with a number of Knowners working remotely.

But enough about us, let's talk about you.

Known is looking for a Director, Project Management to join the Studios practice, working with clients spanning consumer and entertainment brands. A Director, Project Management sets clear standards and guidelines for their work to ensure that all projects they and their team deliver are on strategy, on time and on budget. A quality Director, Project Management will have exceptionally strong communication, leadership and management skills. They must bring a "can do" attitude, fast problem solving skills, and a hands on workstyle to ensure the success of the project management team and Studios department as a whole.

Please note: This is a temp-to-perm position. Candidates must be based in New York City and willing to work in a hybrid capacity.

What you'll do:

• Develop project budgets and staffing plans that meet client needs and preserve margins.
• Manage 360 campaigns and projects, inclusive of AV, Digital, Social, Print, OOH, Live Action and Experiential, throughout the lifecycle of the project.
• Act as a point of contact for client across workstreams in coordination with Account Management.
• Manage, mentor, grow and inspire associate to senior level project management team members.
• Flag inconsistencies/issues with project feasibility and profitability when applicable.
• Establish best practices and internal processes that 1) make for efficient and effective work and communication streams, and 2) guarantee appropriate tracking and profitability across all projects.
• When needed, help train Project Managers to create detailed project plans and timelines to track progress and manage projects of all sizes and budgets from concept to completion.
• Field, evaluate, and quickly respond to (and resolve) concerns from your team and act as an escalation point for client-specific workflows and budget discussions.
• Solicit input from cross-functional leads to define, document, train and maintain best practices for project management tools.
• Assign staff to projects in conjunction with resource management and creative leadership.
• Work with Creative Operations leadership to develop best practices and processes for frequent and early communication of contingent staffing needs across projects.

What you have done/who you are:

• You have experience overseeing the delivery of best in class 360 campaigns for industry leading companies (including AV, Digital, Social, Print, OOH, Live Action and Experiential).
• You possess an exceptional ability to manage long-term, multi-million dollar engagements and multiple project tracks with a firm command of project management processes and methodologies.
• Likewise, you are experienced in managing quick, nimble, short-term engagements with smaller, more multi-disciplinary teams.
• You have a deep understanding of 360 campaign and production lifecycles, ideally across both Entertainment Marketing and Consumer Brands clients.
• You have an incredible ability to manage and set expectations with your team. You are someone who can both lead by example and also take an active interest in fostering the talents of your direct reports.
• You possess exceptional leadership qualities, such as motivation and conflict-management techniques.
• You have an expert knowledge of spreadsheets and Google slides.
• You have superb time management skills and are especially strong with calendar prioritization.
• You have a practiced ability to deliver concise, clear communications.

Your background includes:

• 8-10+ years of integrated agency experience in a fast paced environment.

Some of our perks:

• Unlimited paid time off
• 401k with company matching and no vesting period
• Generous medical plan
• Paid parental leave
• Company-wide events and retreats

One last thing to ask yourself:

All this might sound great, but you're probably still wondering, "Would I be a good fit for Known?" or "Would Known be a good fit for me?" Our culture is propped up by four values that we aspire to every day: We are one team. We see the good. We never stop learning. There's always a better way. At Known we are setting out to build something more than just a company. We are building a legacy filled with exceptionally talented people with a kaleidoscope of backgrounds, experiences, and origin stories who feel encouraged and empowered to bring their whole selves to work, and to partner with us in molding and shaping our culture through our values.

Known is an equal opportunity employer and does not discriminate against employees or qualified job applicants on the basis of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or locally protected class. The base salary for this position is $135-$145K. This range is posted in compliance with state and municipal Pay Transparency laws. In addition to base compensation, this role is eligible to receive additional Known benefits.

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