Job Description
Job Description PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment, name of employer, supervisor's name and phone number and a description of duties performed. If this information is not submitted, your application may be rejected because it is incomplete. Resumes do not take the place of this required information.
SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. In order to complete the supplemental questions please go to CAPPS Recruit to register or login and access your profile. Go to CAPPS Recruit to Sign In
GENERAL DESCRIPTION: Performs advanced (senior-level) systems administration work involving managing and supporting the Microsoft 365 platform with a focus on SharePoint Online and Teams. Responsibilities include, but are not limited to, implementing, configuring, monitoring, and troubleshooting environments to ensure optimal performance and user satisfaction. The M365 Admin also implements security and compliance policies aligned with organizational needs. Works under minimal supervision, with considerable latitude for the use of initiative and independent judgment.
The following Military Occupational Specialty codes are generally applicable to this position. Applicants must fully complete the summary of experience to determine if minimum qualifications are met.
ESSENTIAL DUTIES / RESPONSIBILITIES: 1. Design, build, and manage SharePoint sites, libraries, lists, permissions, and workflows to support business processes.
2. Provide Tier 2/3 support for M365-related issues, escalations, and incident resolution.
3. Implement, manage, and support Microsoft Teams configurations including governance policies, team/channel structure, guest access, and
integrations.
4. Administer, monitor and maintain system performance, security, and compliance for Microsoft 365 services, with a primary focus on
SharePoint Online, Microsoft Teams, and supporting tools.
5. Provide user training on SharePoint and Teams features, best practices, and associated toolsets. Maintain associated documentation and user
guides.
6. Develop automation and customizations using Power Automate, Power Apps, and PowerShell. Provide and maintain associated
documentation for all developed solutions.
7. Assist with identity and access management, including Azure AD and conditional access related to M365 services.
8. Stay current on Microsoft 365 roadmap, features, and updates and proactively recommend improvements.
9. Attend work regularly and observe approved work hours in accordance with agency leave and attendance policies.
10. Perform other duties as assigned.
Qualifications: GENERAL QUALIFICATIONS and REQUIREMENTS: Education - Graduation from an accredited four-year college or university is required with a major or coursework emphasis in Computer Science or related field is preferred.
Experience - Minimum of 3 years experience performing M365 administration, including, but not limited to SharePoint Online, MS Teams, and M365 tenant is required. Minimum of 2 years experience specifically implementing and managing SharePoint Online and Power Platform is required. Minimum of 2 years experience specifically implementing and managing MS Teams is required.
Substitution Note: 1 year of verifiable experience equals 1 year of education.
Licensure and/or Certification - If driving is required, must possess a valid driver license from state of residence.
Critical Organizational Infrastructure requirements - This job may be responsible for conducting research on, working on, or having the ability to access critical organizational infrastructure; must be able to maintain the security and integrity of the infrastructure related to this role. Additionally, and more specifically, must not be employed by nor have any connection or continuous connections to any governmental entity or political apparatus of a country listed in 15 C.F.R. §791.4.
Regulatory knowledge - Working knowledge of, or the ability to rapidly assimilate information related to TXDPS, State and Federal regulations, legislation, guidelines, policies and procedures.
Technology - Proficiency with Microsoft Office and appropriate levels of proficiency with utilized software and systems (e.g. CAPPS, SharePoint) and be able to learn new software/systems.
Interpersonal Skills - Must demonstrate an ability to exercise poise, tact, diplomacy and an ability to establish and maintain positive, working/professional relationships with internal/external customers. Must demonstrate DPS' core values: Integrity, Excellence, Accountability, and Teamwork.
Organizational and Prioritization Skills - Must be organized, flexible, and able to effectively prioritize in a multi-demand and constantly changing environment; able to meet multiple and sometimes conflicting deadlines without sacrificing accuracy, timeliness or professionalism.
Presentation/Communication Skills - Must be able to construct and deliver clear, concise, and professional presentations and/or communications to a variety of audiences and/or individuals.
Research and Comprehension - Must demonstrate ability to quickly and efficiently access relevant information and be able to utilize and/or present research and conclusions in a clear and concise manner.
Analytical Reasoning/Attention to Detail - Must demonstrate an ability to examine data/information, discern variations/similarities, and be able identify trends, relationships and causal factors, as well as grasp issues, draw accurate conclusions, and solve problems.
Confidentiality and Protected Information - Must demonstrate an ability to responsibly handle sensitive and confidential information and situations and adhere to applicable laws/statutes/policies related to access, maintenance and dissemination of information.
Safety - Must be able to work in safe manner at all times, avoiding shortcuts that have potential adverse results/risks, and must be able to comply with safety standards and best practices.
Schedule and Travel - Availability for after-hours, weekends and emergency work is required. This position may have the ability to telecommute based on the needs of the division/agency.
PHYSICAL and/or ENVIRONMENTAL DEMANDS: The physical and environmental demands described here are representative of those encountered and/or necessary for the employee to successfully perform the essential functions of this job; reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Environment: Office/Indoors and/or Outdoor.
• Ambulatory skills, e.g. stand, walk, sit.
• Hand-eye coordination and arm/hand/finger dexterity.
• Ability to speak, hear, and exercise visual acuity.
• Ability to transfer weights of up to twenty-five (25) pounds anticipated for this position.
• Driving requirements: Occasional (up to 5%)
State of Texas Benefits and Retirement Information: Current DPS employees who submit applications for posted DPS positions shall notify their immediate supervisor in writing. A DPS employee who is selected for a position in the same salary group and state title as their current position will be transferred with no salary change. A DPS employee who is selected for a position in their current salary group with a new state title may receive an increase of no more than 3.4% over their current salary regardless of posted salary.
Salary is contingent upon qualifications and is subject to salary administration and budgetary restrictions. DUE TO THE HIGH VOLUME OF APPLICATIONS WE DO NOT ACCEPT TELEPHONE CALLS. ONLY CANDIDATES SELECTED FOR INTERVIEW WILL BE CONTACTED.
State of Texas retirees may be rehired for full-time, non-commissioned positions only under very specific circumstances.
Job Tags
Full time, Work at office, Immediate start, Remote work, Flexible hours