Job Description

Job Title: Library Assistant

Job Location: East Orange, NJ 07017

Duration: 06+ Months

Pay rate: $23.43/Hr. on W2 without benefits.

Client: NJDOE - Educational Services/Special Education

Job Description:

Equipment to be used by the temporary staffing professional:

• Laptop/desktop computer provided by IT department

Computer software to be used:

• Microsoft Office and Alexandria library system

Knowledge, skills, education, and/or experience:

Knowledge:

• Basic understanding of library/resource center operations, instructional materials, customer service practices, and data tracking.

Skills:

• Strong customer service, organization, communication, and multitasking skills; proficiency with basic technology; ability to support trainings and maintain accurate records.

Education:

• High school diploma required; associate or bachelor's degree preferred(education or related field).

Experience:

• Experience in customer service, education, or a resource/library setting; familiarity with front desk operations, inventory, or training support preferred.

Mandatory skills/certification(s) Requirement:

• Strong customer service and interpersonal skills

• Effective communication (verbal and written)

• Organization and attention to detail

• Ability to multitask and manage daily operations

• Basic technology proficiency (e.g., Alexandria library system, Microsoft Office Suite, AI tools like Chat GPT, Claude etc.)

Desired skills:

• Strong customer service and interpersonal skills

• Effective communication (verbal and written)

• Organization and attention to detail

• Ability to multitask and manage daily operations efficiently

• Basic technology and equipment proficiency (e.g., circulation systems, printers, laminators, poster maker)

• Data tracking and record-keeping skills

• Collaboration and teamwork

• Problem-solving and adaptability in a fast-paced environment

• Assisting patrons in the production area, managing front desk operations, and maintaining an organized, welcoming environment.

• Handling circulation tasks, responding to inquiries, and ensuring accurate record-keeping of patron usage.

• Supporting educators, families, and agencies by locating materials in the center and online, fulfilling resource requests (in-person and online),and assisting with instructional tools and equipment.

• Preparing and distributing materials.

• Monitoring inventory and helping to maintain production area resources.

• Staff also support and/or facilitate training sessions, including set-up and basic guidance for participants.

• Additionally, they collect and track service data, contribute to program evaluation, and communicate updates to ensure smooth daily operations.

Job responsibilities in Brief:

1)Support Daily Operations & Patron Experience: Assist with front desk operations, library circulation, and maintain an organized, welcoming environment for all LRC patrons.

2)Facilitate Access to Resources & Learning Tools: Support educators, families, and agencies in accessing high-quality instructional materials, supplies, and production resources to enhance student learning.

3) Provide Training & Drive Continuous Improvement: Deliver make-and-take training sessions and monitor service data to evaluate effectiveness and inform ongoing improvements to LRC services

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