Job Description

About Wakefern

Wakefern Food Corp. is the largest retailer-owned cooperative in the United States and supports its co-operative members' retail operations, trading under the ShopRite®, Price Rite®, The Fresh Grocer®, Dearborn Markets®, Gourmet Garage®, Fairway Market®, Di Bruno Bros. ®, and Morton Williams® banners.

Employing an innovative approach to wholesale business services, Wakefern focuses on helping the independent retailer compete in a big business world. Providing the tools entrepreneurs need to stay a step ahead of the competition, Wakefern’s co-operative members benefit from the company’s extensive portfolio of services, including innovative technology, private label development, and best-in-class procurement practices.

Your contribution

Under the direction of the Asset Protection Division, you will be responsible for the monitoring of a closed-circuit TV system, answering division telephones, retail Asset Protection phone lines and the main switchboard, when necessary. The responsibilities of this position also include maintaining communication with the Asset Prevention staff, monitoring alarms in the Wakefern system, as well as logging Energy Management alarms. Candidates must be available to work from 8:00am-4:00pm or 4:00pm-12:00am. The operators are scheduled three weekends per month on both Saturday and Sunday. Availability to cover shifts on occasional weekday holidays is preferred. This position is located in Elizabeth, NJ.

What you’ll do

You will maintain the card access system when needed, log entries and maintain records of all activities occurring during each shift. The CCTV Operation verifies requests for, processes and maintains all ID cards and respective files, assigns case numbers, distributes and maintains files on all store inventory reports, accident and fuel spill reports etc. A CCTV Operator is present onsite 24/7, regardless of whether the company is open for business. It is the responsibility of the operator to respond within a moment’s notice to any of the abovementioned responsibilities, to assess emergency calls and to make immediate notifications and to maintain a permanent record of all activity.

What we’re looking for

• High school graduate or equivalent with secretarial/business school training desired
• Must have strong judgment skills and knowledge to act in the best interests of safety and the well-being of our Associates, as well as protecting the assets of the company
• Must be flexible and dependable to work required weekend, holiday and possible coverage for vacations, as needed.
• Professional telephone skills. MS Office, Word, Excel, PowerPoint and Outlook with the ability to be trained in various programs
• Ability to work in a fast-paced environment
• Demonstrated ability to multi-task and resolve problems effectively and efficiently
• Bilingual (English/Spanish) preferred

How you’ll succeed

• Communicate Effectively : Communicates thoughts and ideas in a well-organized manner, encouraging two-way communication.
• Build Relationships : Creates cross-functional partnerships through the development and maintenance of constructive and cooperative relationships.
• Stay Competitive : Demonstrates a mindset of continuous improvement while exhibiting passion and enthusiasm for their work.
• Embrace Change : Looks for new ways of working by supporting advancements in processes and technology.
• Develop You : Identifies and capitalizes on opportunities for personal and professional career growth.
• Drive for Results : Supports divisional and strategic objectives through achievement of work goals.

How you’ll work

• Ability to be seated for prolonged periods of time

Company Perks

• Vibrant Food Centric Culture
• Fitness Reimbursement and Well-Being Program
• Corporate Training and Development University
• Collaborative team environment
• 401K
• Matching Gifts and Community Volunteer Involvement

Compensation and Benefits

The salary range for this position is $16.50 / hour. Placement in the range depends on several factors, including experience, skills, education, geography, and budget considerations.

Wakefern is proud to offer a comprehensive benefits package designed to support the health, well-being, and professional development of our Associates. Full-Time Benefits include medical, dental, and vision coverage, life and disability insurance, a 401(k) retirement plan with company match & annual company contribution, paid time off, holidays, and parental leave. Full-Time and Part-Time Associates also enjoy access to wellness and family support programs, fitness reimbursement, educational and training opportunities through our corporate university, and a collaborative, team-oriented work environment. Many of these benefits are fully or partially funded by the company, with some subject to eligibility requirements.

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