Job Description

Senior Director, Operations Project Management

Schedule: Hybrid preferred (based in Franklin, TN). Remote may be considered.

Travel: Less than 10%

Innovative Renal Care is seeking a Senior Director of Operations Project Management to lead high-impact initiatives across a multistate dialysis organization. This leader will drive cross-functional projects that improve operational performance, support clinic execution through process improvements, and enhance patient care outcomes.

The ideal candidate will bring dialysis experience and a proven ability to influence across functions including at senior leadership levels, partner effectively with clinicians and operational leaders, and lead complex initiatives with a strong understanding of enterprise-wide operational impact.

Key Responsibilities

• Lead complex, cross-functional initiatives that support operational performance, clinic execution, and patient care outcomes across a multistate organization
• Partner with operational, clinical, and corporate leaders to plan, implement, and sustain enterprise projects and process improvements
• Develop project plans, timelines, governance structures, and communication strategies to support effective execution
• Identify risks, interdependencies, and operational impacts, and develop solutions that support successful implementation
• Monitor project progress, evaluate results, and provide clear updates, recommendations, and reporting to senior leadership
• Translate business priorities into structured workstreams, actionable plans, and measurable outcomes
• Support process standardization, workflow improvement, and change adoption across the organization

Qualifications

• Bachelor's degree required
• 5+ years of experience in operations, strategic initiatives, project management, or related leadership roles required
• 3+ years of experience leading complex, cross-functional initiatives in a healthcare environment required
• Experience supporting multistate, geographically dispersed operations required
• Dialysis experience strongly preferred
• Proven ability to influence without direct authority and build effective partnerships with clinicians, operational leaders, and executive stakeholders required
• Strong project management, change management, and operational problem-solving skills required
• Demonstrated ability to assess downstream impacts and lead initiatives with an enterprise-wide perspective required
• Excellent analytical, communication, and presentation skills
• Advanced proficiency in Excel, PowerPoint, and Word
• PMP preferred

At Innovative Renal Care (IRC), our comprehensive benefits program is a key component of our total compensation package. It includes a 401(k) match, healthcare coverage, and a broad range of other benefits that compare favorably within our industry and marketplace.

We are one of the largest dialysis service providers in the U.S., partnering with local physicians to deliver high-quality care to patients with ESRD and other kidney conditions. Our mission is to be the trusted experts and preferred partners for patients, physicians, and healthcare providers by delivering best-in-class care, service, and solutions.

Our Values: I CARE

Integrity & Innovation Earn trust by keeping promises and embracing new solutions.

Compassion Treat patients, families, and colleagues with respect and empathy.

Accountability Take ownership and recognize the contributions of others.

Results-Driven Strive for excellence and exceed expectations.

Everyone Counts Foster diversity, equity, teamwork, and collaboration.

Why Join IRC?

• Career Growth Be part of a values-driven team making a meaningful impact.
• Competitive Compensation Salaries continually benchmarked against market and trends.
• Enhanced PTO Your most recent dialysis experience counts toward PTO accrual.
• Team Culture Thrive in a supportive environment that values innovation, accountability, and compassion.

Innovative Renal Care is an equal opportunity and a drug free workplace. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origins, citizenship, disability or protected veteran status. All applicants will be subject to a drug screening and background check upon acceptance of an offer.

*IRC will only contact you from careers@innovativerenal.com or team members with an @innovativerenal.com email address. Please be cautious and aware of spam or fraudulent emails soliciting personal or banking information. IRC will not request this information via email.

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