Job Description

Responsibilities:
User Research & Analysis
- Plan and conduct user research activities including interviews, usability testing, and
feedback sessions with diverse user groups (e.g., analysts, SMEs, managers, data
scientists).
- Analyze and synthesize research findings into actionable insights, personas, user
journeys, and workflow maps.
- Document research findings and recommendations to support stakeholder understanding
and buy-in, particularly in government settings.
- Apply ethical, secure, and compliant research practices appropriate for classified or
sensitive environments.
UX Strategy & Design Systems
- Lead UX and UI efforts for complex, high-visibility applications.
- Define, maintain, and evolve design systems and component libraries in collaboration
with engineering teams.
- Establish consistent interaction patterns, workflows, and design standards across multiple
applications.
- Create service blueprints and end-to-end experience maps to align cross-functional
teams.
UI Design & Prototyping
- Develop interactive prototypes using tools such as Figma, Adobe XD, or similar, to
explore concepts and validate user flows.
- Produce high-fidelity UI designs that are accessible, usable, and visually consistent.
- Ensure designs align with accessibility standards (e.g., WCAG) and applicable
government design guidelines.
- Document interaction behaviors, design rationale, and micro-copy to support
implementation.


Minimum Qualifications:
- Active U.S. Government Security Clearance at the TS/SCI level with required polygraph.
- Bachelor's degree in Design, Human-Computer Interaction, Psychology, Computer
Science, or a related field (or equivalent experience).
- Senior Labor Category: Minimum 8 years of experience with a Bachelor's degree; or 7
years of experience with a Masters degree; or 6 years of experience with a Doctorate
- Demonstrated experience conducting UX research, analysis, and synthesis (not UI-only).
- Strong proficiency with design and prototyping tools such as Figma, Adobe XD, or
equivalent.
- Experience collaborating closely with product managers and engineering teams.
- Ability to clearly articulate design decisions and research findings to stakeholders.
- Willingness to work onsite full time in McLean, VA.


Preferred Qualifications:
- Portfolio (website, case studies, or work samples) demonstrating UX
research methodology, analysis, and UI design quality.
- Experience designing for mission-critical or government systems.
- Familiarity with accessibility standards (WCAG) and inclusive design practices.
- Experience contributing to or managing design systems.
- Familiarity with modern front-end frameworks and design constraints (e.g., component-
based development).
- Experience supporting data-heavy or analytical user workflows.

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